Which he did he just forgot to tell us it was a smoking room and when I say smoking I mean smoking. Guy tells me he is so sorry no problem he will upgrade us to a much nicer room a suit. Walked down to the check in desk stood in line 90 minutes. Chelsea tower was always an option I could have booked but I didn’t. When we checked in at the kiosk we were assigned to the Chelsea tower. We booked and paid for a west tower room. Finest Punta Cana By The Excellence Collection All InclusiveĪfter staying at Tropicana for the past 20 years at least 5-6 times a year this was a horrendous trip.
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